Glossary
External Dependency Intelligence
Independent knowledge about the third-party services your product depends on.
Definition
External Dependency Intelligence is the practice of continuously observing the third-party APIs and services your software depends on - from outside both your stack and the vendor’s - and turning those observations into attributable, timestamped records of behaviour.
The problem
Your own monitoring tells you that your checkout is failing. It cannot tell you whether the cause is your code or the payment provider three hops away whose status page still reads “operational”.
Why it matters
Without an independent record, every vendor incident becomes an argument about whose system failed. With one, it becomes a comparison of two measured timelines.
Practical example
At 14:02 your error rate spikes. Over the same window, RELIASTRA’s own probe of your payment provider’s endpoint starts timing out while its probe of your health endpoint stays flat. The dependency window is documented before anyone finishes arguing about it.
How RELIASTRA approaches it
RELIASTRA checks each configured dependency on a fixed interval from its own infrastructure, records latency, status codes and outcomes with timestamps, applies a deterministic rule before declaring incidents, and binds evidence reports to checksums you can verify.
Add one dependency you already own.
RELIASTRA probes the external services your software relies on, confirms a fault deterministically, and keeps a record you can verify later. One plan, $9/month, and a 14-day trial that needs no card.