Observed incident recordDetected by RELIASTRA probes
Official status page failure window - MongoDB Atlas
Incident 34f4de3a-f9e5-4266-8b8f-ae6ff62583e8 - endpoint status.cloud.mongodb.com, measured from us-east. Confirming rule: 2 consecutive failed observations counted 2 of them.
Observed window
- Opened
- 25 Oct 2026 20:36:36 UTC
- Confirmed
- 25 Oct 2026 20:41:45 UTC - the run that made the failure count reach the threshold; this record did not exist before it
- Recovered
- 25 Oct 2026 21:20:44 UTC
- Duration
- 44m (from the stored window)
What was measured
- Endpoint observed
- Official status page - https://status.cloud.mongodb.com
- Measured from
- us-east - the only observation region named in this record; nothing about other regions is claimed or inferred
- Failed observations
- 2, consecutive through the trigger set
- Failure shape
- mixed failure modes
- Observation references
- first dca1d9bb-6c9a-40ec-a4e5-8155e76e8246 last faceb260-1581-4657-b571-cc5d2ccff1c3
The claim, in full
Between 2026-10-25T20:36:36.368101+00:00 and 2026-10-25T20:41:45.331864+00:00, RELIASTRA probes in us-east recorded 2 consecutive failed observations against https://status.cloud.mongodb.com (the observed MongoDB Atlas target). Failure class: mixed; observed status: no HTTP response. This record describes the observed endpoint only and is not a statement about the vendor's services as a whole. That is all of it. Nothing about the vendor as a whole, nothing about other regions, nothing about your requests - the record you are reading is the measurement, not a narration of it.
Evidence artifact
- Artifact
- /api/v1/public/incidents/34f4de3a-f9e5-4266-8b8f-ae6ff62583e8/evidence - JSON, served byte-for-byte as stored
- Content hash
- sha256: 72b0d83aff5a57a6b097c900b98facd45abfdbf9adaf1825e2c6db5e52ec3913
- Freeze
- version 2, taken while the incident was resolved (25 Oct 2026 21:22:30 UTC); later freezes supersede, never edit, and each stays at its own versioned URL
- Coverage
- 8 observations in the window
- Verification
- Remove the "verification" key from the document, re-serialise with sorted keys and compact separators, and SHA-256 the UTF-8 bytes: the digest must equal the hash above. The recipe ships inside every artifact.
What this record does not establish
- Causation
- Not established. A 5xx can be the vendor, a shared middle path, or the probe's own egress - the record reports what came back, not why.
- Vendor acknowledgement
- MongoDB Atlas may have recorded this window differently, later, or not at all. RELIASTRA does not ingest vendor-reported status, so no reconciliation is offered either way.
- Global reach
- This window is named for us-east. A record from one observation region never settles the question in another.
- Customer impact
- Whether your requests were affected is your measurement to make - this record carries only RELIASTRA's own probes.
Where this fits
- MongoDB Atlas - current recordLive observatory
- All observed incidents - mongodbIncident search
- Cross-vendor observed incident searchIncident search
- How RELIASTRA measures vendor reliabilityMethodology