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Observed incident recordDetected by RELIASTRA probes

Official status page failure window - Twilio

Incident 9da5371f-85e1-4780-a677-4bcd8702884f - endpoint status.twilio.com, measured from us-east. Confirming rule: 2 consecutive failed observations counted 2 of them.

ResolvedSeverity: MajorStatus: ResolvedAttribution: OBSERVED by RELIASTRA

Observed window

Every timestamp is a stored field of this record, printed in UTC. The window begins at the first failure the rule counted and ends, for a resolved record, at the observation run whose consecutive successes closed it.
Opened
26 Oct 2026 11:57:05 UTC
Confirmed
26 Oct 2026 12:01:43 UTC - the run that made the failure count reach the threshold; this record did not exist before it
Recovered
26 Oct 2026 12:16:39 UTC
Duration
19m (from the stored window)

What was measured

The record is a summary of an observation run set. The referenced observation ids resolve to stored probe entries inside the retention window; the detector keeps no second, narrative version of them.
Endpoint observed
Official status page - https://status.twilio.com
Measured from
us-east - the only observation region named in this record; nothing about other regions is claimed or inferred
Failed observations
2, consecutive through the trigger set
Failure shape
probe timeouts
Observation references
first 2690b30e-deb8-4a7f-86dd-8e6c7dc0e2d6 last 36313e7a-8505-40d8-b6ae-9e115a2795a3

The claim, in full

Between 2026-10-26T11:57:05.889904+00:00 and 2026-10-26T12:01:43.845902+00:00, RELIASTRA probes in us-east recorded 2 consecutive failed observations against https://status.twilio.com (the observed Twilio target). Failure class: timeout; observed status: no HTTP response. This record describes the observed endpoint only and is not a statement about the vendor's services as a whole. That is all of it. Nothing about the vendor as a whole, nothing about other regions, nothing about your requests - the record you are reading is the measurement, not a narration of it.

Evidence artifact

A frozen, hashed document of this record's window: the claim, the detection rule, and every observation row it rests on. Deterministic, reproducible from stored data, immutable once written.
Artifact
/api/v1/public/incidents/9da5371f-85e1-4780-a677-4bcd8702884f/evidence - JSON, served byte-for-byte as stored
Content hash
sha256: 4b0a8c9464af3b35d99e822c1655ffc3c98991d49ed986ccf4eea548b0fafd53
Freeze
version 2, taken while the incident was resolved (26 Oct 2026 12:22:05 UTC); later freezes supersede, never edit, and each stays at its own versioned URL
Coverage
8 observations in the window
Verification
Remove the "verification" key from the document, re-serialise with sorted keys and compact separators, and SHA-256 the UTF-8 bytes: the digest must equal the hash above. The recipe ships inside every artifact.

What this record does not establish

The boundaries are part of the record, not a disclaimer under it.
Causation
Not established. A 5xx can be the vendor, a shared middle path, or the probe's own egress - the record reports what came back, not why.
Vendor acknowledgement
Twilio may have recorded this window differently, later, or not at all. RELIASTRA does not ingest vendor-reported status, so no reconciliation is offered either way.
Global reach
This window is named for us-east. A record from one observation region never settles the question in another.
Customer impact
Whether your requests were affected is your measurement to make - this record carries only RELIASTRA's own probes.

Where this fits