Observed incident recordDetected by RELIASTRA probes
Official status page failure window - Twilio
Incident ef130cef-e6e7-4414-a42c-79bbe786c405 - endpoint status.twilio.com, measured from us-east. Confirming rule: 2 consecutive failed observations counted 2 of them.
Observed window
- Opened
- 26 Oct 2026 06:51:42 UTC
- Confirmed
- 26 Oct 2026 06:59:27 UTC - the run that made the failure count reach the threshold; this record did not exist before it
- Recovered
- 26 Oct 2026 07:07:19 UTC
- Duration
- 15m (from the stored window)
What was measured
- Endpoint observed
- Official status page - https://status.twilio.com
- Measured from
- us-east - the only observation region named in this record; nothing about other regions is claimed or inferred
- Failed observations
- 2, consecutive through the trigger set
- Failure shape
- probe timeouts
- Observation references
- first c4b57cf0-8a1a-41b7-80db-6bcbc2f5fab7 last 1291b40c-942a-433d-b29e-44f231e1e401
The claim, in full
Between 2026-10-26T06:51:42.622762+00:00 and 2026-10-26T06:59:27.848452+00:00, RELIASTRA probes in us-east recorded 2 consecutive failed observations against https://status.twilio.com (the observed Twilio target). Failure class: timeout; observed status: no HTTP response. This record describes the observed endpoint only and is not a statement about the vendor's services as a whole. That is all of it. Nothing about the vendor as a whole, nothing about other regions, nothing about your requests - the record you are reading is the measurement, not a narration of it.
Evidence artifact
- Artifact
- /api/v1/public/incidents/ef130cef-e6e7-4414-a42c-79bbe786c405/evidence - JSON, served byte-for-byte as stored
- Content hash
- sha256: ea97f6a6584df65cb73b0f2d637fa41b8cc6725ae98e0419a7b739baf4b80ec9
- Freeze
- version 2, taken while the incident was resolved (26 Oct 2026 07:09:14 UTC); later freezes supersede, never edit, and each stays at its own versioned URL
- Coverage
- 6 observations in the window
- Verification
- Remove the "verification" key from the document, re-serialise with sorted keys and compact separators, and SHA-256 the UTF-8 bytes: the digest must equal the hash above. The recipe ships inside every artifact.
What this record does not establish
- Causation
- Not established. A 5xx can be the vendor, a shared middle path, or the probe's own egress - the record reports what came back, not why.
- Vendor acknowledgement
- Twilio may have recorded this window differently, later, or not at all. RELIASTRA does not ingest vendor-reported status, so no reconciliation is offered either way.
- Global reach
- This window is named for us-east. A record from one observation region never settles the question in another.
- Customer impact
- Whether your requests were affected is your measurement to make - this record carries only RELIASTRA's own probes.
Where this fits
- Twilio - current recordLive observatory
- All observed incidents - twilioIncident search
- Cross-vendor observed incident searchIncident search
- How RELIASTRA measures vendor reliabilityMethodology